RTA represented by the Rail Agency and Keolis-MHI (Dubai Metro and Tram’s operator) has obtained International Customer Experience Standards (ICXS) certificate for the Dubai Metro and Tram. RTA achieved a rating of 87.20%, which conforms to the international standard of the ICXS certificate. This achievement cements RTA’s leading role in improving customer experience in public transport across the region.
Aiming to enhance cooperation with the private sector, #RTA in #Dubai honoured the best suppliers and investors for the year 2021 from private sector companies that contributed to supporting efforts in completing infrastructure projects and means of transportation in the presence of CEOs, directors and representatives from these companies.
His Excellency Mattar Al Tayer, Director General, Chairman of the Board of Executive Directors of RTA received Mr. Jerome Tolot, Chairman of the Supervisory Board, at KEOLIS Group accompanied by Mr. Bernard Tabary, CEO of International, Keolis Group.