Keolis MHI Celebrates 2 Years of Excellence in Dubai's Transport Landscape

7th September 2023

Garnering Prestigious Awards for Innovation, Sustainability, and Community Engagement 

Dubai, UAE – September 8th, 2023 – Keolis MHI proudly commemorates its second anniversary of leadership in Dubai's Metro and Tram operations, a transformative journey marked by significant accomplishments and an array of awards. Emerging from a collaborative partnership between Keolis (France) and Mitsubishi Heavy Industries (Japan), Keolis MHI has not only supported in redefining transportation services in the region, but has also been honored with prestigious awards that underscore its commitment to innovation, safety, sustainability, and community development. 

In a pivotal moment on September 8th, 2021, the Roads and Transport Authority entrusted Keolis MHI with the Operations and Maintenance of the Dubai Metro and the Operations of Dubai Tram. This partnership was a transformative step poised to elevate the public transport experience in the region to new heights. 

At the heart of Keolis MHI's mission was the ongoing commitment to fulfill a comprehensive set of obligations, designed to propel the PTA towards becoming a pioneering leader in innovative and sustainable public transport solutions. These commitments encompassed refining operational processes, introducing cutting-edge innovations, prioritizing public safety, and maintaining train service availability and punctuality standards at a near 100%. 

Wallace Weatherill, Managing Director of Keolis MHI, expressed, "As we mark our second anniversary, we reflect with pride on the achievements of the past two years. Our partnership with the Roads and Transport Authority has been instrumental in driving innovation, sustainability, and community engagement. We are deeply honored to have been recognized with prestigious awards that reflect our commitment to excellence and positive impact."  

Keolis MHI has not only met its commitments but also garnered prestigious accolades highlighting its dedication to excellence, innovation, and societal betterment. Notably, in 2021, the company was awarded the Emirati Talent Competitiveness Council (Nafis) Award for Small Companies Category, recognizing its remarkable efforts in advancing Emiratization across the UAE's private sector. This award highlights Keolis MHI's role in empowering local talent and contributing to national growth. Additionally, in 2023, the Emirates Recycling Award for the Paper Recycling Campaign was bestowed upon Keolis MHI, acknowledging the company's commitment to sustainability and environmental responsibility. As a rail management company entrusted with delivering critical services that prioritize safety, an extensive auditing and accreditation process is firmly established to align with global standards. Key ISO certifications, including ISO 9001, 14001, 45001, 31000, and 50001, are essential in our organizational pursuit of excellence and operational fitness.  

As Keolis MHI marks this momentous occasion, the company remains resolute in its commitment to shaping Dubai's public transport landscape through innovation, safety, sustainability, and community engagement. With these values guiding its endeavors, Keolis MHI is poised to continue playing a pivotal role in advancing Dubai's transportation ecosystem, offering residents and visitors a sustainable, efficient, and modern travel experience.